Shipping policy
Nexara Perfumes is a trading name of Nexara Global Trading Ltd, a UK-registered company.
We ship all orders directly from our UK warehouse for fast, tracked delivery.
1. Where We Ship
We currently ship within the United Kingdom only.
International shipping is not available at this time.
2. Processing Times
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Orders placed before 5 AM (Mon–Fri): dispatched same working day.
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Orders placed after 5 AM or on weekends/bank holidays: dispatched next working day.
3. Delivery Options & Rates
| Service | Estimated Time | Price |
|---|---|---|
| Tracked 48 | 2–3 business days | £3.49 |
| Tracked 24 | 1–2 business days | £4.99 |
| Free UK Shipping | Orders over £45 | FREE |
Delivery times are estimates provided by Royal Mail and may vary slightly during peak periods (e.g., Christmas).
4. Order Tracking
Once your order has shipped, you’ll receive a tracking link via email so you can follow your parcel’s journey.
5. Delivery Issues
If your parcel hasn’t arrived within 5 working days of dispatch, please contact us at hello@nexaraperfumes.com
6. Delivery Restrictions
Perfumes contain alcohol (classified as a flammable liquid) and must be shipped using approved courier services.
We comply with Royal Mail’s restrictions, which allow up to 4 bottles per parcel (max 150ml per item). Orders exceeding this may be split into multiple parcels at no extra cost.